At Parts 4 Air Suspension, we are committed to supplying quality air suspension parts South Africa customers can trust. To provide peace of mind, all qualifying new air suspension components supplied by Parts 4 Air Suspension are covered by a 12-month limited warranty against manufacturing defects and workmanship faults, subject to the terms and conditions outlined below.

Warranty Coverage

This warranty applies to new air suspension parts South Africa supplied by Parts 4 Air Suspension, including but not limited to:

• Air suspension compressors

• Air springs and air bags

• Air struts and shock assemblies

• Valve blocks

• Ride height sensors

• Suspension control modules

• Air suspension repair kits

• Other qualifying air suspension components

The warranty period begins on the original date of purchase and remains valid for 12 months.

What the Warranty Covers

This warranty covers:

• Manufacturing defects

• Faulty materials

• Defects in workmanship

• Component failure under normal operating conditions

• Premature failure resulting from a verified manufacturing fault

If a qualifying component is determined to be defective during the warranty period, Parts 4 Air Suspension may, at its sole discretion:

• Repair the component

• Replace the component

• Supply an equivalent replacement component

• Provide a credit toward a replacement part

Warranty Claim Process

To submit a warranty claim for air suspension parts South Africa supplied by Parts 4 Air Suspension, customers must provide:

• Original proof of purchase

• Vehicle details

• Description of the fault

• Supporting photographs where applicable

• Diagnostic reports if requested

All warranty claims are subject to inspection and testing before approval.

Parts 4 Air Suspension reserves the right to inspect the component and verify the cause of failure before any warranty decision is made.

Warranty Exclusions

This warranty does not cover:

Normal Wear and Tear

Components that have reached the end of their normal service life through regular use.

Incorrect Installation

Damage resulting from:

• Improper installation

• Incorrect fitment procedures

• Failure to follow manufacturer specifications

• Installation by unqualified persons

External System Faults

Air suspension systems are interconnected. Failure of one component can affect other components within the system.

This warranty does not cover damage caused by:

• Existing air leaks

• Faulty compressors

• Faulty valve blocks

• Damaged air lines

• Electrical faults

• Suspension control module failures

• Vehicle wiring issues

Vehicle Abuse or Neglect

Damage caused by:

• Accidents

• Impact damage

• Off-road abuse

• Overloading

• Water ingress

• Fire damage

• Corrosion

• Contamination

is not covered under warranty.

Labour and Associated Costs

Unless otherwise agreed in writing, this warranty covers the replacement component only and does not include:

• Labour charges

• Diagnostic fees

• Vehicle recovery costs

• Towing expenses

• Vehicle rental costs

• Loss of income

• Consequential damages

Air Suspension System Requirements

Many air suspension parts South Africa customers purchase replacement components to resolve existing suspension faults. However, replacing a single component does not guarantee that all suspension-related issues will be resolved.

Customers acknowledge that:

• Additional faults may be identified after repairs.

• Older components may fail independently after a repair has been completed.

• A complete system inspection is recommended when replacing major air suspension components.

Warranty Inspection Rights

Parts 4 Air Suspension reserves the right to:

• Request additional diagnostic information.

• Require return of the component for inspection.

• Test the component before approving a warranty claim.

• Reject claims where evidence indicates improper installation or misuse.

No warranty replacement will be issued until the inspection process has been completed.

Limitation of Liability

Parts 4 Air Suspension shall not be liable for any indirect, incidental, special or consequential damages arising from the use, installation or failure of any air suspension parts South Africa supplied by the company.

The maximum liability under this warranty shall not exceed the original purchase price of the component.

Warranty Transferability

This warranty applies only to the original purchaser and is not transferable unless approved in writing by Parts 4 Air Suspension.

Consumer Rights

This warranty is provided in addition to any rights available to consumers under applicable South African consumer protection legislation.

Contact Us

For warranty assistance regarding air suspension parts South Africa supplied by Parts 4 Air Suspension, please contact our team with your proof of purchase and claim details.

Parts 4 Air Suspension
Lynnwood, Pretoria
Phone: 065 150 1054
Email: parts4airsuspension@gmail.com
Website: www.parts4airsuspension.co.za